Shipping policy

At Mike Bell Maps, we aim to ensure that your unique art products arrive swiftly and securely, whether you are a local or global customer. Below is a summary of our shipping policy:

Key Highlights

1. UK / Overseas Shipping Carriers
We use Royal Mail tracked parcel services for all our shipments where suitable. Tracking of their packages can be found on their web site here.

2. Fast and Efficient Delivery
Orders are typically processed within 1-2 business days, with an estimated delivery time of 2-3 working days following dispatch. This ensures you receive your maps as quickly as possible.

3. Customer Responsibility for Accurate Shipping Information
Customers must provide accurate and complete shipping details at checkout. Inaccuracies can lead to delays or the cancellation of orders, so please double-check your address before submitting your order.

4. Limited Changes to Orders
If you notice an error in your shipping details, please notify us within 24 hours of placing your order. You can email us at mike@mikebellmaps.com. Corrections requested after this time cannot be guaranteed.

5. Delivery Delays
While we strive for timely delivery, we cannot be held responsible for delays caused by external factors, such as courier disruptions or extreme weather. However, we are committed to keeping you informed if any such issues arise.

6. Lost or Stolen Packages
Mike Bell Maps is not responsible for packages that are lost or stolen during transit, as these events are outside our control. We are, however, willing to assist customers in filing claims with the courier and may offer replacements on a case-by-case basis.

Important Policy Excerpts:

  • Order Processing: Please allow 1-2 business days for order processing and dispatch after placing your order.
  • Shipping Responsibility: It is the customer’s responsibility to ensure that the shipping details provided at checkout are accurate and complete.
  • Address Correction: If you notice an error in your shipping details, please email us at mike@mikebellmaps.com within 24 hours of placing your order.
  • Delivery Delays: Mike Bell Maps is not responsible for delivery delays caused by circumstances beyond our control, such as postal disruptions or customs issues.
  • Lost/Stolen Packages: Please note that Mike Bell Maps is not responsible for lost or stolen packages during transit, and these incidents are not covered by our refund policy.

We hope this provides clarity on our shipping process. Our goal is to offer a seamless and stress-free experience, ensuring your unique maps reach you in perfect condition. Thank you for supporting Mike Bell Maps!